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Want a hassle-free experience for your jobs on Dash? We hear you, Dashers!
Introducing Shuttle Service, an alternative mode of transportation for Dashers to travel from Job End Location to: 🚘 Previous Job Start Location
Valid for Dasher who accepted & completed DASH Jobs* in Klang Valley areas at the moment…
This Shuttle Service is currently FREE transport service exclusively for Dashers that serves to reduce transport costs and provide added convenience when Dash-ing.
Step 1: Accept a Dash job (within our Shuttle Service operating areas). Step 2: You will receive an SMS with a link to request for Shuttle Service.* Step 3: The designated Shuttle Driver will then contact you before picking you up from your Job End Location. Step 4: The designated Shuttle Driver will proceed to drop you off at the Job Start Location.
Voila, it’s that easy!
*Notes to take note
- The Shuttle Service Request form link will be sent to you as early as 75mins before your job start time.
- Dasher need to fill up the link to request for Shuttle Service as early as possible to entitled for shuttle service.
- Choose your preferred pick up time slot (coming very soon) , need to request at least 1 hour in advance
As our #DashFam is growing, our Shuttle Service is also growing to accommodate all Dashers soon!
Currently, Shuttle Service is available as below:
Your designated Shuttle Driver will pick you up from your Job End Location ONLY.
📍Check out to see if Shuttle Service is available within your area:
This service signifies our commitment in providing you a hassle-free hustle on Dash.
While we continue finding solutions to better accommodate you, we would like to thank you for your continuous support with Dash!
Can we make changes to the booking? (For eg.: Pick Up/Drop Off Location)
No, unless the Job End Location changed.
When should I fill up Shuttle Service Request Form?
As early as 1 hour before your arrival to DASH job drop off location (Shuttle Driver Pick up location).
This will give time to Shuttle Driver to accept your request and inform you on their arrival time.
Why did I not receive the SMS for the Shuttle Driver?
This means your job is not eligible for this shuttle service.
How do I know if Shuttle Driver is assigned?
After filling up the form, if shuttle driver is assigned. A SMS will be send to you to inform.
Otherwise if Shuttle Driver is not available , SMS will be send and inform you around 20 mins before your requested time.
Can I cancelled my shuttle request after request?
Yes, please fill up the Shuttle Service Cancellation Form.
Once cancelled, you are not allow to request again.
How many times can I request for Shuttle Service?
Once for every completed DASH Job eligible
Where can I share my feedback on the Shuttle Service?
Click here to let us know your feedback.
Click here for more FAQ